FAQs for “Boston Logan Taxi Cab” services
All the answers to your general queries are given below. Here are some of the frequency asked questions which will help you understand our policies, booking and cancellations better.
Q.What is the procedure to book an Airport Transfer?
Simply go to our home page and fill up the booking form. Kindly ensure that all the detailed mentioned in the form are provided. Do not skip any important details such as flight number, arrival and departure time & mobile no, if available. Once you fill up the form and complete the process, your booking is done and it’s our turn to get to action.
Q. How can I use credit or debit card to make transactions?
Our site offers various easy and secure payment options such as Credit Card and PayPal. In both the cases you may pay with ease as they both have a secure website. Feel free to use our secure payment gateway for credit and debit card payment.
Q. Can I pay the charges to the driver in cash?
Yes, for customer who prefer to pay in cash we Pay by Credit car which only charge you $1 at the time of booking. The rest of the amount can be paid to the driver driver by Cash or Credit Card.
Q. What if my flight gets cancelled?
In such condition, do not forget to inform us 3 hours prior to the pickup time. You can also choose to re-schedule the service by email or online modify/cancel.
Q.What is the average travel time taken to reach airport?
You may have a look at our estimated travel times to get complete details.
Q. What if my driver does not turn up at the scheduled pickup time?
call us at 617-499-4800 we offer 24*7 service throughout the year.
Q. What is I cannot locate my driver at the airport?
Go to the airport information desk, our driver should be waiting for you there with a name board.
Q. What if I take longer to clear airport formalities and get late?
No worries, our drier will patiently wait for you as long as you keep us informed. In any such situation do not forget to ring us up at 617-499-4800. Save the number.
Q. What is the cancellation policy?
To know about our easy and free cancellation please go to Terms and Conditions page
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